Return & Refund Policy

At The Crypto Shop, we strive to provide high-quality print-on-demand products and excellent customer service. If you are not completely satisfied with your purchase, we offer a 7-day return and refund policy under the following conditions:

Eligibility for Returns & Refunds

  • You may request a return or refund within 7 days of receiving your order.

  • The item must be unused, unworn, and in its original condition with all packaging intact.

  • Customized or personalized items are not eligible for return unless they arrive damaged or defective.

  • Proof of purchase (order number or receipt) is required to process the return.

Return Process

  1. Contact our support team at support@thecryptoshop.net within 7 days of delivery with your order details and reason for return.

  2. If your return is approved, you will receive instructions on how and where to send your item.

  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Policy

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days and credited to your original payment method.

  • Shipping charges are non-refundable.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us at support@thecryptoshop.net within 48 hours of delivery. We will replace the item at no additional cost or issue a full refund.

For any further inquiries, feel free to reach out to our support team. Thank you for shopping with The Crypto Shop!